Determinants of the Satisfaction of the Skill Development Program: A Factor Analysis Approach

By : T. P. Jisha, M. Sumathy

Page No: 8-16

Abstract
Skill development programs play an important role by impacting knowledge and skill of individuals, which can contribute to personal and professional development. However, the success of these programs depends upon the intention of the individual to use the skills acquired in the real world. The current study focuses on the factors behind the satisfaction of learners of skill development programs. The study extracted the factors contributing to learner satisfaction using factor analysis, which include Content Quality (CQ), Attitude Development (AT), Platform Usability (PU), and the Perceived Value of Effectiveness (PVE).

Authors
T. P. Jisha, Research Scholar, Department of Commerce, Bharathiar University, Coimbatore, Tamil Nadu, India.
M. Sumathy, Professor and Head, Department of Commerce, Bharathiar University, Coimbatore, Tamil Nadu, India.
 

DOI: https://doi.org/10.32381/PROD.2025.66.01.2