User Perspectives on Satisfaction in Urban Green Spaces: A Data- Driven Approach to Improve Urban Environments

By : Anirban Baitalik , Tanmoyee Bhattacharjee

Page No: 278-297

Abstract
Urban green spaces play a vital role in shaping ecological balance, social cohesion, and overall quality of life in urban areas, particularly in small yet rapidly growing towns in India. This study evaluates users’ satisfaction levels in selected urban green spaces of Midnapore town, West Bengal. Primary data were collected from 420 visitors across two functionally distinct green spaces through a structured questionnaire survey. The findings indicate relatively higher satisfaction with ease of access, inclusiveness for different age groups, and perceived environmental contributions. In contrast, lower satisfaction levels were reported regarding maintenance standards, supporting amenities, and visual attractiveness. Principal Component Analysis revealed several underlying dimensions shaping user satisfaction, prominently including accessibility and safety, suitability, aesthetic attributes, amenities, usability, and ecological functions. Additionally, variables such as distance from residence, travel time, household composition, educational level, and expenditure during visits were found to significantly affect overall satisfaction. The study underscores the need for contextspecific planning, inclusive design approaches, and improved management practices to strengthen the role of urban green spaces in enhancing urban liveability in small and medium-sized Indian towns.

Authors
Anirban Baitalik, Assistant Professor of Geography, Department of Pure and Applied Sciences, Midnapore City College, Paschim Medinipur, West Bengal, India.
Tanmoyee Bhattacharjee, Doctoral Scholar, PG Department of Education, Fakir Mohan University, Balasore, Odisha, India and Assistant Professor of Education, Department of Teacher Education (B.Ed. and MEd), Yogoda Satsanga Palpara Mahavidyalaya, Purba Medinipur, West Bengal, India.
 

DOI: https://doi.org/10.32381/NL.2025.57.03.2