Organisational Effectiveness in Public and Private Sector Banks in India

By : Kalyan Shankar Ray, Biswajeet Pattanayak, Phalgu Niranjana, Smaraki Pattanayak

Page No: 149-165

Absract
In a changing business environment, organisations deliver desired outcomes, ultimately adding value to stakeholders. This research aimed to understand the dynamics of organisational effectiveness, culture, and leadership styles across Indian public and private banks. Four hundred employees were purposively sampled, with 200 from each of the Indian public sector and private sector banks. The results indicate a significant difference between public and private sector banks across three factors – organisational effectiveness, leadership, and organisational culture. Further, culture played an essential role in influencing organisational effectiveness in public sector banks, while leadership styles had a more significant effect in the private sector. This study proposes organisational development and behavioural intervention strategies to improve organisational effectiveness in banks. This research provides valuable insights into how leadership and organisational culture shape organisational effectiveness.

Authors
Dr. Kalyan Shankar Ray : Professor, ASBM School of Liberal Arts, ASBM University, Bhubaneswar.
Dr. Biswajeet Pattanayak : Professor, ASBM School of Business, ASBM University, Bhubaneswar.
Dr. Phalgu Niranjana : Professor, ASBM School of Business, ASBM University, Bhubaneswar.
Dr. Smaraki Pattanayak : Associate Professor, ASBM School of Business, ASBM University, Bhubaneswar.
 

DOI: https://doi.org/10.32381/JPR.2026.21.01.14