Loneliness and Organisational Citizenship Behavior among Young Working Adults

By : Aaliya Sajid Khatib, Archana Bhat Kallahalla

Page No: 39-49

Abstract
Loneliness and both aspects of psychological well-being, are increasingly observed among young adults, especially after the shift to remote work post-pandemic. The lack of in-person interaction can negatively affect mental and physical health. Remote work often leads to isolation, reducing opportunities for informal peer interaction, which may lower Organisational Citizenship Behavior (OCB); voluntary, positive actions that enhance workplace culture. This study examines loneliness, and OCB among young adults working from home. Using the UCLA Loneliness Scale (Russell, 1996) and the OCB scale (Shaad Habeeb, 2019), data was collected from 90 participants: 30 business owners, 30 remote IT workers, and 30 in-office IT employees. Mean difference and correlation analyses were conducted. The results revealed a significant relationship between loneliness and OCB, specifically in courtesy and altruism, among married working adults. However, no significant relationship was found between loneliness and OCB among young adults or males based on work setting (home vs. office).

Authors
Aaliya Sajid Khatib : Assistant Professor, Dept of Psychology, Kateel Ashok Pai Memorial College, Shivamogga, Karnataka, India.
Dr. Archana Bhat Kallahalla : Associate Professor, Head of Dept of Psychology, Kateel Ashok Pai Memorial College, Shivamogga, Karnataka, India.
 

DOI: https://doi.org/10.32381/JPR.2026.21.01.5