Invisible Barriers to Performance and Organizational Citizenship Behaviour Faced by Minorities

By : Adwaita Deshmukh, Sadhana Natu

Page No: 227-238

Abstract:
Social justice considerations rarely permeate the research or practices in organizational psychology. We analyse data from semi-structured interviews of academicians and corporate professionals, as well as existing literature on minorities at work, to highlight several barriers to work performance and extra-role contributions that are faced by minorities in corporate organizations. Along with barriers such as meritocracy, workplace ostracism, unfair treatment, low self-esteem harassment, and internalized discrimination, we show that expectations of performance and citizenship behaviours from minorities are excessive. Popular practices and research also put the onus of performance and other workplace contributions on the employee, when the organizational and social context has a major role to play in it. With these considerations, recommendations are offered for workplaces, researchers and policymakers to better include the marginalized at work and help them flourish.

Authors :
Adwaita Deshmukh
PhD Scholar – Savitribai Phule, Pune University, Pune.

Sadhana Natu
Associate Professor and Head – Department of Psychology, Modern College Ganeshkhind, Pune.
 

DOI: https://doi.org/10.32381/JPR.2022.17.01.19