Extraversion, Occupational Stress, Job Involvement and Job Satisfaction among Indian Sales Personnel

By : Nilesh Thakre, Rachana Jadhav

Page No: 213-225

Abstract:
The human personality dimension might provide a means to determine why an employee appears more or less involved in work. It also helps us to understand employees’ feelings whether he/she is satisfied or stressed about their work. The study investigates the effect of employees with high extraversion and employees with low extraversion on occupational stress, job involvement and job satisfaction among sales personnel. The participants of the study constitute 120 salespersons working in the sales industry. They were assessed by using NEO-FFI, occupational stress index, job involvement scale and Minnesota satisfaction questionnaire. The t-test was conducted for analyzing the data. The study reveals significant difference between employees with high extraversion and low extraversion on occupational stress: t (118) = .826, p < 0.05, job involvement: t (118) =.031, p < 0.05 and job satisfaction, t (118) = .144, p < 0.05. Findings of the study indicate that extrovert sales employees report less occupational stress, they are involved in the work and satisfied with their job. The important phenomenon of the impact of extraversion on occupational stress, job involvement and job satisfaction will enable organizations to recognize and modify them to the needs of the employees at work.

Auhors :
Nilesh Thakur
Associate Professor in Psychology – SNDT Women’s University, Mumbai.

Rachana Jadhav
Employee Engagement Executive – Vasta Bioinformatics Pvt. Ltd., Mumbai.
 

DOI: https://doi.org/10.32381/JPR.2022.17.01.18