Organizational Citizenship Behaviour in Practice: A Review

By : Tamaghna Goswami, Roshan Lal Dewangan

Page No: 369-383

Abstract
From the traditional concept of “oil your own machine” to the promotion of process of organizational socialization, modern industrial scenario has been changed almost upside down. Several concepts are popping out as a result of this conceptual shift. Organizational citizenship behavior (OCB) is such a concept. Several researchers have been continuously throwing light on this topic with the help of lots of theoretical and empirical literatures. This paper evaluates the existing research findings on OCB and related variables. More specifically, it: (a) explores the conceptual origin of “citizenship” behavior constructs identified in the literature; (b) condense the factual data of the precursors and outcomes of OCBs; (c) seeks relationships with other existing constructs; (d) identifies several interesting directions for future research. Literature review suggests the possibility of future research on the interrelated constructs like OCB, role stress, quality of work life, psychological well-being of the employees in different organizations.

Authors :
Tamaghna Goswami : Research Scholar – Department of Applied Psychology, Kazi Nazrul University, Asansol, West Bengal, India.
Roshan Lal Dewangan : PhD, Assistant Professor – Department of Applied Psychology, Kazi Nazrul University, Asansol, West Bengal, India
 

DOI: https://doi.org/10.32381/JPR.2023.18.02.19