Impact of Emotional Labor on Burnout and Subjective Well Being of Female Counselors and Female Teachers

By : Akanksha Tiwari, Sweta Saraff, Rajesh Nair

Page No: 523-532

Abstract
The aim of the study was to investigate the impact of Emotional labor on Burnout and Subjective wellbeing of female counselors and female teachers, located in Delhi NCR. The data was collected through surveys, 60 participants (30 female teachers and 30 female counselors) completed the Oldenburg Burnout Inventory (OLBI; Demerouti, 1999; Demerouti et al., 2003), Nagpal and Sell Subjective wellbeing inventory (1992) and Botheridge and Lee Emotional Labor Scale (1998). Descriptive statistics, Pearson correlation and t-test were used to assess the impact of Emotional labor on Burnout and Subjective wellbeing. The result shows (1) there is a significant positive relationship between Emotional labor and Burnout, (2) there is a weak negative relationship found between Emotional labor and Subjective wellbeing, (3) there is a significant mean difference in the Emotional labor, Burnout and Subjective wellbeing. From the above findings it can be concluded that emotional labor and burnout among female counselors were higher as compared to female teachers. Whereas subjective wellbeing of teachers was higher as compared to that of female counselors.

Authors :
Akanksha Tiwari : Research Scholar – Amity Institute of Behavioral and Allied Sciences,Amity University, Gurgaon.
Sweta Saraff : Assistant Professor – Amity Institute of Psychology and Allied Sciences, Amity University, Kolkata.
Rajesh Nair : Director – Amity Institute of Behavioral & Allied Sciences (AIBAS), Amity University, Gurgaon.
 

DOI: https://doi.org/10.32381/JPR.2020.15.02.14