Rightsizing or Downsizing – A Story of Dell

By : Dr. Ruby Sangar, Narendra Singh Chaudhary

Page No: 20-34

Abstract
The case points out the issue of retrenchment followed by a strike in Dell International Services (DIL), Mohali. The case revolves around Mr Amit Malhotra, Senior Human Resource Manager, DIS, Mohali who was allocated a task to execute a retrenchment exercise due to continuous losses to the firm. It showcases the strategy adopted by him to successfully implement the plan keeping the reputation of the firm intact and handling the related issues. The case highlighted his expectations and dilemma while dealing with the issue of retrenchment and got a setback due to the ongoing strike. The case talked about his various experiences in the narrative form. It highlighted the attitude of the employees in uncertain situations and their approaches to dealing with them. It also revealed the hidden worries and tensions of the management while making tough decisions. It also gave food for thought for present and future HR practitioners and academicians to think about the options available to them to deal with such situations considering their repercussions.

Authors:
Dr. Ruby Sangar : Associate Professor, School of Management, Bennett University, Greater Noida.
Dr. Narendra Singh Chaudhary : Associate Professor, Sparsh Global Business School, Greater Noida.
 

DOI: https//doi.org/10.32381/BJCS.2025.1.1.2