Contents
Foreword ................................................................................................................................iii
Preface...................................................................................................................................... v
List of Contributors ..............................................................................................................vii

1.  Introduction - Suresh Misra, Sapna Chadah and Mamta Pathania ........................ 1
2.  Public Administration and Citizen Centric Governance - V. Srinivas.......... ...33

                                         Section 1 Issues in Governance
3.  Contemporary Trends in Public Administration: Focus on E – Governance - Suresh Misra & Jyotsana Mahor.................................................56
4.  Advancing Governance Paradigms in the Modern Era - Ajitha ..................................................71
5.  Cooperative Federalism in India: Expectation and Challenges - Rajbir Singh Dalal........................................83
6.  Public-Centric Administration: Current Temporary Efforts and Possibilities of a Permanent System - Jorawer Singh Ranawa ......................................93
7.  Politics of Freebies: People-Centric or Anti-Development? - Daisy Sharma ........................................................................................107
8.  Separation of Power: A Disputed Territory - Tejas Sonaje...............................118
9.  Policy Initiatives for Public Grievances Redressal: Steps towards Responsive & Accountable Governance - Saumya Sisodia ......................................127
10.  Ethical Dimensions in Public Administration: Navigating Challenges, Embracing Opportunities - Minal Sharma .....................................................141
11.  The Ethics of Co-designing Public Services in India - Abhinav Sharma..........................................151
12.  Mission Karmayogi - RR Dhanapall......................................................................165
13.  Role Indian Judiciary in Promoting Accountable and Responsive Administration - Diksha Chaudhary .............................................................174
14.  Impact of Citizen Participation in Local Governance: with Special reference of Himachal Pradesh - Vivek Kumar Shukla ..........................................187
15.  The Role of Backward Class Women Leaders in Rural Development - BR Kathurwar....................................................................200
16.  How has Planning Evolved with the Introduction of the Gram Panchayat Development Plan In Karnataka? – A Process Level Analysis - Sham M Kashyap......................................205
17.  Governance of Higher Education in India - Supriya David ...............................................221
18.  Regulatory Governance in India- Emerging Dimensions - Sapna Chadah ................................................................236
19.  Role of Regulator in Governance: Case Study of Reserve Bank of India in Safeguarding Consumer Interest - Harsh Dhingra.................................246
20.  Human Rights in 21st Centuary - Indramohan Jha ..............................................255
21.  Reimagining Social Equity in Indian Public Administration: Interrogating the discipline and beyond - Akanksha Sanil.......................................................261

                                                     Section 2 E – Governance: Promoting Transparency
22.  Understanding Digital financial literacy and its role in financial behaviour and financial well being - Ashmeet Kaur......................................................281
23.  Stakeholder perception, technology adoption and policy priorities in Indian healthcare – A systematic analysis - Uma Maheshwari  & Arvind Shankar............................................291
24.  Right to Services through E – Governance: Redefining the Public Service - Maneesh Thakkar & Anil Kumar...................................................304
25.  Empowering Farmers in Digital India: An Empirical Analysis of the Implementation and Effectiveness of E – Governance Initiatives in Agriculture - Vishal Katekar and Jeevan Kumar Charukar.............................................................. 312
26.  Digital Governance: Challenges and Strategies in the Digital Era - Jyotsana Mahor ....................................................................326
27.  Common Service Centres (CSCs) and Public Service Delivery: An Empirical Analysis of E – Mitra in Jaipur District, Rajasthan - Charru Malhotra ...............339
28.  Governometrics of Public Administration in Delivering the Right Based Electronic Public Services: An Analytical Perspective of North Western Region - Rajesh kumar Kundu ........................................................................................358
29.  Curbing Corruption Through the Use of and Communication Technology: An Indian Scanerio - Rajesh kumar Kundu...................................................373
30.  Judicial Administration in Relation with Information Technology - Shubhada Gholap ............................................................................... 381
31.  Good Governance through E – Governance in India (with reference to State of Jharkhand) - Ashish Alok..........................................................391

                                             Section 3 Restructuring Service Delivery: Case Studies
32.  Transforming Governance: The Remarkable Journey of the Aspirational District Programme to Citizen Centric Governance - Akhilesh Maurya........................412
33.  Trajectories to Good Governance: A Study of Select Gram Sabha in Pullur Periya Gram Panchayat, Kasaragod District, Kerala - Ashalekshmi BS................427
34.  Healthcare Opportunities for Right to Health in India - Sunita Dhaka ..........................................................439
35.  Revolutionizing Health Policies in India:A New Paradigm - Poodari Rohith Goud and Mohd. Nafees Ahmed Ansari...............................................458
36.  Swachh Bharat Mission: A Model for Good Governance and National Transformation - Amit Kumar Singh .............................................................471
37.  Decentralization of Health Services in India: Perceptions of Service Users and Service Providers with Special Reference to Jhunjhunu District, Rajasthan -Upendra Singh Rahar...................................................................................................480
38.  Need of Statutory Unified Metropolitan Transport Authority for Better Transport Governance: A Case of Mumbai Metropolitan Region - Prajakta Bhide.........................................................................................................................494
39.  Catalyzing Sustainable Paradigm: Enabling Responsible Tourism through Local Self-Government in the Kanthalloor Village STREET Project - Nilofer Zenib & Sivajith Sasi .............................................................................................. 506
40.  India’s Route towards Sustainable Development Goals- A Study of Reproductive Health Rights in India - Debahuti Brahmachari..............................522
41.  Dying Yamuna River in Delhi, India - Nawal Singh ...................................... 530
42.  Reviving Resilience: Millets as the Climate-Adaptive Crop - Shyamli Singh and Anugya Singh ..................................................................541
43.  Participatory of Forest Management: A Theoretical Analysis - Devi Parvathy & Mary R..............................................................................557
44.  Parivar Pehchan Patra: A Portable Initiative by the Government of Haryana for Welfare Scheme - Rajvir Dhaka and Sunita Dhaka ...................569